At Scholastic Tours, we are committed to providing a smooth and enriching experience for all our clients. Please read the following refund and return policy carefully:
- Tour Cancellations by Clients:
- 30+ Days Before Tour Departure: Full refund minus a processing fee of [Insert Amount].
- 15-30 Days Before Tour Departure: 50% refund of the total tour price.
- Less Than 15 Days Before Tour Departure: No refund.
- Tour Cancellations by Scholastic Tours:
- In the rare event that a tour is canceled by Scholastic Tours, a full refund will be provided to the clients. Clients will also have the option to reschedule the tour at no additional cost.
- Changes to Tour Itinerary:
- If there are significant changes to the tour itinerary due to unforeseen circumstances (weather, safety concerns, etc.), Scholastic Tours will provide a comparable alternative or a partial refund based on the situation.
- Refund Process:
- Refund requests must be submitted in writing or through our customer service portal. Refunds will be processed within 7-14 business days.
- Refunds will be issued to the original payment method used during booking.
- Non-Refundable Items:
- Certain services, including special event tickets, hotel bookings, and transportation reservations, may be non-refundable. Please confirm with us prior to booking.
- No Show or Early Departure:
- If a participant does not show up for the tour or leaves early, no refund will be issued.
If you have any questions or concerns about our Refund and Return Policy, please contact our customer service team at [Contact Information]. We are here to assist you!
Need help?
Contact us at {email} for questions related to refunds and returns.
